Terms of Service

DEFINITIONS

Settlement agent - A third-party payment institution, independent of the Operator, providing online payment services;

Consumer - person as defined in the provision of Article 22 with cogn. 1 of the Civil Code.

Subject - A facility used to provide services and meet the needs of tourism, recreation and leisure;

Partner - A user who posts a presentation of an Object on the Site based on the provisions of the Partner's Regulations;

Operator - Grupa iTur sp. z o.o. registered in the District Court for Lodz-Śródmieście in Lodz, XX Economic Department of the National Court Register, under KRS number: 0000363945;

Regulations - this document, which is the source of rights and obligations related to the use of the Service;

Service (also referred to as Noclegowo) - websites located in the noclegowo.pl domain, together with their integral parts;

Content - text, graphics, photos, images, multimedia materials (audio and video) and external links to the above, published on the Website by the User;

User - Any person who uses the Noclegowo service;

Appendix - integral part of the Regulations, comprehensively regulating the issue.

1. GENERAL PROVISIONS

1.1 Noclegowo provides its services to Users on the basis of these Regulations

1.2 The Service reserves the right to change the provisions of these Regulations for any of the following reasons: change in the scope of services provided by the Service; change in the law affecting the services provided by the Service.

1.3 In the event of changes to the Terms of Service, Users will be informed 14 days in advance to the e-mail addresses provided to the Operator. If the changes are not accepted by the User, the only way out will be to stop using the Website and terminate the agreement with the Operator.

1.4 In order to use the service, a computer or other device with Internet access, equipped with an Internet browser, is required. For proper operation of the site on the User's side, it may also be necessary to enable JavaScript, as well as to activate the use of "cookies".

2. SERVICE ACTIVITIES

2.1 Noclegowo provides an online platform for finding accommodations and making reservations.

2.2 Noclegowo does not place the presentation of Objects on its own behalf, as well as does not participate as a party in the conclusion of possible agreements between Users.

2.3 Content, including presentations of Facilities, posted by Users on the Website are not previously verified by Noclegowo for their legality, correctness and completeness and do not represent the views of Noclegowo. The Website is not responsible for Content published by third parties and is not responsible for the content of messages sent between Users.

2.4 Noclegowo reserves the right to remove Content that would violate the law or stand in contradiction to good morals. In particular, the Service may remove Content that bears the hallmarks of an act of unfair competition, violates copyright or personal rights. With the exception of fully clear cases of violations, Content may be removed from the Service by virtue of an obligation submitted by a relevant public authority (court, law enforcement agency, state administration body), as a consequence of an investigative, judicial or administrative proceeding. Notwithstanding the above, however, the Service reserves the right to remove at any time Content that contains references to activities that compete with the Service or that are intended to promote such competitive activities.

2.5 Noclegowo will make every effort to ensure uninterrupted operation of the service. The operator reserves the possibility of temporary interruptions and limitations in this regard, as a result of maintenance work or modernization.

3. REGISTRATION ON THE SITE

3.1 In order to access certain features of the Service, registration is required. The registration process is possible through the appropriate forms on the Website or connection through your external account, e.g. Facebook. By registering on the Website, the User gains, among other things, access to functionalities in the form of: the ability to use data in previously filled out forms, to save selected Objects for later use, to see the history of his/her past activity on the Website.

3.2 The substitute of registration enabling the use of Noclegowo resources is also clicking by the User on the appropriate link leading to the resources of the Service, sent to the indicated e-mail address. In this case, until the User logs out, the status of the User using the Service will coincide with the status of the registered User. In addition to the above, the User may request a password at any time, which will result in formal registration on the Service.

3.3 The name of the User's profile must not be detrimental to other names, trademarks, or rights of others, as well as must not violate good morals.

4. USER RESPONSIBILITIES

4.1 You, for your security, shall take precautions to prevent third parties from accessing your account, in particular by not disclosing your account password to unauthorized persons.

4.2 Users are obliged not to affect the security, integrity and availability of the Service. Users may not block generated content, rewrite, modify or otherwise interfere with the services of Noclegowo.

4.3. the User shall not carry out activities that involve sending unsolicited commercial information to other Users through the Service.

5. PUBLICATION OF CONTENT

5.1 It is forbidden to post Content that violates mandatory laws, infringes the rights of third parties or good morals. It is the User's obligation to publish Content on the Website in compliance with the applicable laws and rules of social coexistence.

5.2 By providing Content, the User grants to the Operator an unlimited, royalty-free, non-exclusive, time- and territory-limited license with the right of sublicensing for the use of intellectual property rights. This entitlement includes processing, archiving, reproduction, distribution in whole or in part, including for use on mobile devices or traditional media, via the Internet. The User may at any time request the removal of the provided Content from the Noclegowo service, which will also condition the possibility of removing the Content from the corresponding partner or cooperating service.

5.3 The Operator stipulates that contact data made publicly available on the Website by Users, are visible to all Internet users. Therefore, the Operator is not responsible for their misuse by third parties.

5.4 E-mail addresses, telephone numbers, links to websites and other contact data may be posted only in the indicated fields of the forms. The Operator reserves the right to delete such data if they are published inappropriately.

6. RESERVATION SERVICE

6.1 The User may, with respect to appropriately designated Facilities on the Site, use the service of making reservations for stays (hereinafter: "reservation service").

6.2 The User wishing to use the reservation service, by filling out the appropriate form, should indicate in particular the corresponding date of stay and number of persons. Within 24 hours from the time of submitting the request for availability, the Party who is the addressee of the request is obliged to confirm the availability and price of the stay in the Facility, if any. In the absence of confirmation within the aforementioned period, the reservation is considered cancelled.

6.3 After the confirmation is transmitted by the Partner who is the addressee of the inquiry, the User is indicated the amount and the deadline for payment of the deposit in connection with the conclusion of the reservation contract. A link to make the payment will be sent to the User's e-mail address. Payment of the deposit is considered to be the conclusion of the reservation contract between the Partner and the User.

6.4 In case of unavailability of the date indicated by the User in the request, the Partner may offer another date or accommodation by providing a new offer through the Service. If the User wishes to take advantage of the new offer, the User may send his/her statement through the Service.

6.5 As part of the Booking Service, the following forms of payment are made available: payment cards (Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro), online payments, BLIK.

6.6 The clearing agent providing payment processing is Autopay S.A. (formerly Blue Media S.A.), which transfers the fee paid by the User to the Partner's bank account.

6.7 In the case of payment by payment card, the processing time is counted from the moment of positive authorization of the transaction.

6.8 If there is a need for a refund for a payment card transaction, the refund of the amount paid shall be made to the bank account assigned to the User's payment card.

6.9 The Operator is not a contractor, co-contractor or commissioner of the services offered and provided by Partners, but only intermediates in making reservations of Users. The terms and conditions for the provision of services are determined each time by the Partner. The Operator shall be responsible for any damage caused by the provision of services at the Facility, operated or represented by the Partner.

6.10. As a rule, the paid deposit referred to in para. 6.3., is non-refundable, unless the booking conditions indicated by the Partner stipulated otherwise.

6.11. If it is necessary to cancel a reservation, it is necessary to report this fact using the appropriate form, made available to the User on the Site. Refund of the deposit paid is possible only subject to para. 6.10.

7. EXCLUSIONS OF LIABILITY

7.1 Noclegowo is not responsible for the behavior of Users.

7.2 You are responsible for the Content published by you on the Service.

7.3. the User shall indemnify and hold Noclegowo harmless from any liability incurred with respect to legitimate claims of third parties that are formulated against the Operator in connection with the violation of the provisions of the Terms and Conditions for which the User is responsible.

8. VALIDITY OF THE CONTRACT AND WITHDRAWAL FROM THE CONTRACT

8.1 The User's contract with the Service to create and maintain an account is valid for an indefinite period of time. The conclusion of the contract occurs at the time of registration on the Site.

8.2 The User may terminate the agreement to create an account on the Website at any time. A notice of termination to the Service (e.g., in writing or by e-mail) is sufficient.

8.3 The Operator may terminate the agreement with the User only in the event of the occurrence of one of the following reasons: the activity of the Service will be terminated; the User persistently violates the provisions of these Regulations, despite the warning containing an indication of the type of violation, sent to the e-mail address provided by the User; the User has posted Content of unlawful nature on the Website.

8.4 If the User is a Consumer, then he/she has the right to withdraw from the contract for creating an account on the Website, without giving reasons, by submitting a statement within 14 days from the date of its conclusion.

8.5 In order to exercise the right of withdrawal from the contract for the creation of an account, the User should inform the Operator of his decision to withdraw from the contract by an unequivocal statement (for example, made in writing sent by mail or e-mail to the address of the Website). In order to comply with the deadline for withdrawal from the contract for account creation, it is sufficient for the User to send information on the exercise of his/her right of withdrawal before the expiration of the deadline for withdrawal.

9. COMPLAINT PROCEDURE

9.1 The User may file a complaint in connection with the services provided by Noclegowo.

9.2 Complaint can also be submitted electronically to the e-mail address: pomoc@noclegowo.pl, stating "Noclegowo Complaint" in the title of the message. The complaint should contain at least the User's e-mail address or the method of contacting the User and a description of the reported objections.

9.3 If the data or information provided in the complaint needs to be supplemented, before considering the complaint Noclegowo shall request the complainant to supplement it in the indicated scope.

9.4 Noclegowo recognizes the complaint within 30 days from the date of its receipt in a form that makes it possible to respond to its content.

9.5 In case of electronic correspondence, the answer to the complaint is sent only to the e-mail address assigned to the account of the User in question. In particularly justified cases, Noclegowo may send a response to another e-mail address, which was indicated by the complainant.

10. APPLICABLE LAW AND VALIDITY

10.1 These Regulations shall be governed by the laws of Poland.

10.2 If any provisions of these Terms and Conditions become wholly or partially invalid, the remaining provisions of the Terms and Conditions shall remain valid and in force.

10.3 The contents of the Service may not be copied or distributed or otherwise used or reproduced without the prior consent of the Operator. This includes copying by way of search engine technology or through other mechanisms.

11 ANNEXES

The Regulations include the following appendices, which are an integral part of them:.

Appendix 1:Privacy Policy