We cordially invite you to relax in Klodzko Valley. The facility is located between the Table Mountains and the Owl Mountains shrouded in the mystery of World War II. Our advantage is the proximity of the Czech border and the famous spas of Klodzko Land. The property is located on the route of the Main Sudeten Route.
The object "Na Połoninach" is located on a hill, in the village of Nowa Ruda- Slupiec on the route Klodzko - Walbrzych, about 1km from the center.
Exceptional!
Beautiful location! The owners very nice, our rooms were beautifully cleaned! If someone wants relaxation, peace and quiet and sightseeing this is really the perfect place. We will definitely come back here and pos ...drawiamy!
Unfortunately, we are not satisfied with our stay. We made a reservation for 2 separate rooms, and on arrival it turned out that there was only one waiting for us .... The lady who was on site, the daughter of the owner, in ...She did not know at all that the subject of the reservation was 2 rooms. The owner did not deign to show up and explain the situation. Upon arrival, we were detained in front of the house, in the heat and the blazing sun, until the matter was clarified. The owner, on the phone, stated that the mistake was not her fault, and that the application was lodging. We showed photos with the details of the reservation on the portal, as well as screen shots of the messages we exchanged with the owner. Very clearly, in black and white it was written there that we booked 2 separate rooms. As you can see, this was either completely ignored or deliberately omitted. Perhaps it's a matter of lack of reading comprehension skills, I don't know, but it was enough to at least admit the mistake and apologize, instead of going into denial and denying the mistake, and even trying to throw it on us (!?). The matter was completely trivialized, as you can see the owner does not realize that adult people need a quiet place to rest and at least a little privacy. For my part - I do not recommend. I advise anyone who decides to stay to call and ask several times if they are sure to find on the spot what they ordered. We were not so lucky. Location ok, the only plus.
Exceptional!
Tonight was our last night... Let me start with the owners - Ms. Monika already during the phone call made me look forward to arriving :) It's been a long time since we met such nice, friendly people ...(the whole family). Our children had a wonderful time with the grandchildren of the owners - wonderful kids :) Place extremely charming, view of the city at night - fabulous! Clean rooms, kitchen very well equipped, access to the grill, garden, children's playground. Do not want to go home :)
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